Our Customers' Reviews Powered by Pistn

Dec 02, 2020 Cluster B.

★★★★★

Great service

Oct 31, 2020 Teresa W.

★★★★★

Great service, dependable, and honest. Best place I have ever taken a vehicle to be worked on. Will keep going back there.

Aug 30, 2020 Janet H.

★★★★★

Have always been happy with the service I have received at the 1st Avenue SE location in Cedar Rapids and this visit was no different. Even with all the changes in management my visit was good and handled in a very friendly professional manner. Everything was explained as to what they did and everything I have come to expect when doing business here. Will definitely continue to have my car serviced here.

Jun 28, 2020 Shawn B.

★★★★★

I’ve been taking my company truck to Tuffys for awhile now. They change my oil regularly, maintenance my breaks, power steering and much more! I trust them with anything! Chris and Derick are always a pleasure to chat with and they always are fair, honest and helpful. I’d highly recommend them! While your there sign up for there additional warranty with BG you won’t go wrong!! You guys got some pizzas coming your way on the house! Shawn-CR

Jun 22, 2020 Ron B.

★★★★★

We took our car to Tuffy CR in the past. The culture was to push extra sales on customers. When we later checked the numbers and services, they were not very honest attempts. That was our first and last service from CR Tuffy. Recently, I was running an errand around Tuffy’s neighborhood, and I happened to stop by to recheck their current service deals. I met with the new manager Chris Moore. He showed a can-do attitude with excellent service. He asked the right questions to understand about our former experience and won our business with his kind, professional, and honest service. Obviously, he is trying to make everybody happy both his team members and his customers. Chris Moore makes a difference in Tuffy Cedar Rapids. We hope he will be a long-time manager there so we can service our both cars with a peace of mind.

Jun 19, 2020 Elizabeth M.

★★★★★

I took my van to have it serviced and to check the Freon in my AC! They found a very small leak, after quite a while searching for it. For right now, I was just charged for the service! Very helpful and very polite people!

Jun 11, 2020 Tom J.

★★★★★

Chris and the gang were extremely professional. They made quick work of my brake job at a fair price.

May 13, 2020 Chris E.

★★★★★

Fantastic, fantastic experience. I found their work and explanation very complete. They got me back on the road the same day. Also, Chris and Cory were very detailed in the estimates for the work I needed that day AND what I should plan on for the next year. I'd recommend this shop to anyone. Thanks, Team Tuffy.

Apr 18, 2020 Penny N.

★★★★★

I called on Saturday morning about my oil maintenance light coming on. They got me right in, checked it and reset the computer. Never charged me for their quick service. Thank you

Mar 22, 2020 Emily R.

★★★★★

Amazing staff Logan was stunning when he worked on our car They work fast but check everything

Dec 23, 2019 Mark T.

★★★★★

I’ve been taking my vehicles to Tuffy’s for a long time. Recently they changed my oil, checked all fluids and found the battery cables were getting corroded. Normally lt’s a $ 30 fix but they went ahead and fixed it and didn’t charge me. They consistently earn my business.Mark

Dec 23, 2019 Mark T.

I’ve been taking my vehicles to Tuffy’s for a long time. Recently they changed my oil, checked all fluids and found the battery cables were getting corroded. Normally lt’s a $ 30 fix but they went ahead and fixed it and didn’t charge me. They consistently earn my business.Mark

Jul 16, 2019 Sherry T.

★★★★★

I had my oil changed and everyone was very friendly and the waiting area was very nice. But, what was really nice is when my car was inspected they did not come back with a bunch, or any repairs that I need. That is in itself a wonderful thing, I have been to places that would say I needed this or that fixed and I really didn’t! I will definitely go back for my service for sure!! Thank you 1st Ave crew!!

Feb 02, 2019 Paul A.

★★★★★

You guys are outstanding with your service!! My car was done way ahead if schedule and you found the problem no others did. Thank you very much. Taking all my cars here.

Oct 30, 2018 Teresa W.

★★★★★

I agree with Maelene--Josef was great and has great customer service. He knows cars and is personable.

Sep 25, 2018 Maelene F.

★★★★★

I wanted to say that Josef & all others working there were the kindest, most helpful guys. They treated me the best and I believe they are the most honest! These are the reasons this old lady goes to Tuffy’s . I thank you all.

Sep 16, 2018 Jennifer B.

★★★★★

They made my whole situation easy. They listened to my concerns and were very friendly. I would definitely take my car to them again. 😊

Jul 20, 2018 Ralph M.

★★★★★

I want to thank Jim, Corey and the rest of the Crew for staying a little late to make sure my wifes car was finished so we didn't have to make other arrangements to get to work. While we were there, Jim with his selfless acts went out to a couples car that just pulled in with a report of a shaking front wheel. Jim immediately helped them out by tightening their lugs on the front wheel. Not to mention that he helps a gentleman that lost his mother a while back after the gentleman had a small fender bender, made sure the guy had a safe way to get back and forth to work and helped the guy get his car fixed. Jim has been a very good store manager and always makes you feel welcome when you are at the store. Corey does the same with being a great guy to everyone that comes in. Mike and Antonia should be very proud of the crew they have now. 5 stars for This auto shop! Thanks for taking care of us!

Jul 11, 2018 Tara A.

★★★★★

I trust my car service only to Tuffy since moving here. I have experienced a lot of dishonest and poor car service by other well known businesses in Cedar Rapids. This Tuffy location has always been very thorough, honest, responsive, and professional to me and my family. We have 3 cars and have had them all serviced through this location. The team is very professional and top notch customer service via phone and face to face. I teach college customer service courses, and I would say that this Tuffy location is doing an awesome job!

Jul 06, 2018 Dennis A.

★★★★★

While traveling from Wisconsin to Nebraska on Thursday, July 5, the AC in our vehicle stopped working. Our third stop in Cedar Rapids was at Tuffy Auto Service Center on 1st Ave SE. Jim, the service manager, got us right in and had our vehicle worked on immediately. After doing everything he could, and not wanting to destroy the warranty, he recommended we take our vehicle back to Wisconsin and take it to our dealer. He stated that it was either a relay switch or the compressor was shot. He did not charge us for anything since he did not fix anything. We did go back to Wisconsin and the compressor was replaced under warranty. A huge THANK YOU to Jim Snider and his staff. Another example of good Midwest ethics and service.

Jun 05, 2018 Ndikumana J.

★★★★★

You do good

Jun 02, 2018 Russ S.

★★★★★

My air conditioning was not working and I was able to get the truck in immediately and now I'm not sweating anymore!

Dec 23, 2017 Teresa W.

★★★★★

Prompt service for a brand new customer! Friendly and explained everything well. I will definitely go back to them.

Dec 09, 2017 Dixie B.

★★★★★

i thought the service men where very friendly. And finished my car in a timely fashion. they sat me down and explained what they would be doing to my car. gave me an estimate and when I came to pick up my car that is what I paid. I will be using them again.

Nov 02, 2017 Allan H.

★★★★★

I didn't have an appointment, but the guys got me right in. Very helpful. Went in for one or two things, ended up getting a bunch of things knocked of my list. Great job.

Nov 02, 2017 Kees B.

★★★★★

Professional and very nice people.I had to wait a long time,but that was not their fault, but my car's. I should have bring in that car way sooner,then I did now. They fixed the problems and I and my car are happy!!

Oct 14, 2017 RICKEY L.

★★★★★

Just want to thank Cory the new manager there and Cory the tech that worked on my car. They provide very professional service and great customer service. I have had quite abit of work done there and always provided great service. Thanks guys!! Lifetime cutomer here!

Oct 07, 2017 EVERT V.

★★★★★

Cory great guy honest and very trustworthy Cory is like your best friend in the car repair business VERY HONEST BUSINESS THANKS TUFFY MOST OF ALL THANKS CORY AND STAFF

Sep 06, 2017 Cindy S.

★★★★★

Had another satisfied experience at 1st Ave Tuffys. I know my car is in good hands with Phil and his staff.

May 27, 2017 RICKEY L.

★★★★★

I came in to get a 2nd opinion on a quote i got from somewhere else in cedar rapids. Original place i went to said my rear brakes were shot and everything needed replaced. I told Phil what was going. I brought my car in on my scheduled appointment and said that my brakes just needed adjusted and cleaned and that they were in good shape. Phil and his team was very professional saved me over $300.00. I told him and them that they earned my business and they will have a forever customer! Thanks guys your great!

May 27, 2017 Todd D.

★★★★★

Dependable and good service!

Apr 18, 2017 Mike S.

★★★★★

Great bunch of guys! Fast friendly service.

Feb 27, 2017 david T.

★★★★★

I recommend this place because its family oriented. They did a great job each time I come.

Feb 19, 2017 Mitch R.

★★★★★

Very knowledgeable staff who were up front and honest about issues with my car. With a fair estimate, they physically showed me what work needed done. I will without doubt take my car there for future work.

Jan 09, 2015 robin l.

★★★★★

Amazing service amazing people

Sep 16, 2014 Sarmilah S.

★★★★★

Very helpful, inbcedirly responsive, friendly, and competent in restoring my WordPress website. You were just what I needed. I am pleased to have made your acquaintance and look forward to working with you again.

Apr 04, 2014 Latonya L.

The service was awesome and very accommodating. I would recommend this type of service to those who are in need for car repair.

Dec 10, 2013 Mahmoud L.

★★★★★

I was really impressed with the new manager and the entire crew. They worked around my budget and made sure that the most important problems were fixed. I was able to take care of the smaller problems later. I'm really appreciative of what they did. They offered me a different vehicle to drive while my car was getting fixed. It only took one day and I'm pleased. Thank you, I truly appreciate it.

Apr 04, 2013 Lisa M.

★★★★★

"Tuffy's Auto Service Center is excellent! I have been going to Tuffy's to get my basic oil change done, but at a different location for many, many years until I moved here. I have to say that these guys are very affordable and at the same time they offer good service. It just goes to show that Tuffy's is a great business no matter which location you choose."

Tuffy
Cedar Rapids

Tuffy Cedar Rapids - 1st Avenue SE

Service Domestic, European & Asian Vehicles

FREE Towing with Major Repairs

ASE Certified Technicians

Financing Available

FREE Shuttle & Loaners

319-286-1111

Welcome to Tuffy Cedar Rapids - 1st Avenue SE

Family owned and operated since 1998 , we use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer's warranty. We only use quality replacement parts, and our technicians are ASE-certified.

We offer Courtesy Shuttle Services as well as FREE loaner cars!!!! Our waiting room is very comfortable with free refreshments and WI-FI !!

We have MULTIPLE FORMS OF FINANCING to fit everyone's needs including : 6 & 12 month no down payment no interest options, Easy Pay up to 24 months, check hold programs, every credit card and of course cash!!

On this site you will find great auto repair specials for Cedar Rapids IA that update each quarter so check back often. Also, don't forget to sign up for our monthly eSpecial offers, exclusive auto repair deals for our email customers only.

Looking for a Quick Quote for your auto service needs? Simply fill out the Quick Quote form and one of our technicians will get back to you within 24 hours. Thank you and we look forward to servicing your car or truck!

Give our Cedar Rapids IA location a call at 319-286-1111 today to schedule an appointment.

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Tuffy Cedar Rapids - 1st Avenue SE